General Privacy Information

To ensure clarity, the following terms are defined for the purposes of this privacy policy at Safovira.

Safovira collects data necessary to provide and improve our training services while respecting your privacy.

The following categories of data are collected directly from you during registration and interaction with Safovira.

• Full name and contact information including email address and phone number.
• Demographic data such as age group and location to tailor training experiences.
• Account credentials like username and password for secure access.
• Feedback and communication messages sent to Safovira for support purposes.
• Survey responses to improve course content and user satisfaction.
• Payment details securely processed when courses have associated fees.

In addition to user-provided data, certain information is collected automatically during use of the Safovira website.

• IP addresses to help protect against unauthorized access and fraud.
• Device type and browser information to optimize site performance.
• Browsing behavior data including navigation patterns within safovira.pro.
• Time and duration of visits for system analytics and improvement.
• Cookie identifiers used for session management and user experience enhancements.
• Error reports generated during technical malfunctions to ensure stability.

Safovira may collaborate with third-party service providers for hosting, analytics, and payment processing.

• Cloud hosting providers storing data securely in compliance with Canadian standards.
• Analytics services that provide anonymized statistics to improve training materials.
• Payment processors managing business transactions securely and confidentially.

The information collected is used for specific essential purposes to deliver and improve Safovira’s training services.

• Create and manage user accounts to enable access to training platforms.
• Deliver content and updates related to safe digital habits training courses.
• Respond to user inquiries and provide customer support.
• Analyze usage patterns to enhance educational materials and user interface.
• Process payments for courses and services when applicable.
• Ensure website security and prevent unauthorized activity.
• Comply with legal obligations and regulations applicable in Canada.
• Notify users about policy updates or changes affecting their data.

Safovira processes your personal data based on applicable laws and legitimate interests relevant to delivering our training services.

• Consent obtained from users to collect and use data for training.
• Performance of a contract between Safovira and the user providing training services.
• Compliance with legal obligations under Canadian regulations.
• Legitimate interests such as ensuring security and improving user experience.

Safovira does not sell or rent your personal data. Sharing is limited to trusted third parties under confidentiality agreements.

• Service providers assisting with hosting and data storage.
• Payment processors securely handling business transactions.
• Authorized analytics partners providing usage insights.
• Law enforcement if required for compliance with legal processes.
• Other entities with explicit user consent for specific purposes.
• Regulatory authorities as mandated under Canadian law.

Safovira employs comprehensive security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

• Encryption of data both in transit and at rest using industry standards.
• Regular security audits and vulnerability assessments of our systems.
• Strict access controls limiting data handling to authorized personnel only.

You have rights regarding your personal data collected by Safovira, empowering you to manage and control your information.

• Access your personal data to review what information is held.
• Request corrections to any inaccurate or incomplete data.
• Withdraw consent where processing is based on your permission.
• Request deletion of your data when no longer necessary for the original purpose.
• Object to processing for direct marketing or other legitimate interests.
• Data portability to receive your information in a structured format.
• Complain to privacy authorities if you believe your rights have been violated.
• Be informed promptly about any significant changes to how your data is used.

• We adopt data minimization and purpose limitation principles.
• Safovira implements enhanced transparency and accountability measures.
• Users under GDPR have access to additional rights and protection safeguards.
• You have the right to restrict processing of your personal data under certain conditions as outlined by applicable data protection laws.

If you believe your data protection rights have been violated, you may submit a complaint to the relevant supervisory authority in Canada.

Safovira does not knowingly collect personal information from individuals under 13 years of age without parental consent.

Our website may contain links to third-party websites. Safovira is not responsible for the privacy practices or content of these external sites.

We may update our privacy practices to reflect changes in legislation or our services. Updates will be posted on our website with the effective date.